Amazon Reimbursement & Data Specialist (Remote)

***Please note: This job DOES require previous Amazon experience. We would love to find someone who also has accounting/bookkeeping background as well, but the only requirement is for Amazon experience. Thank you! ***

About Seller Candy

At Seller Candy our vision is to Give balance, certainty & peace of mind to e-commerce entrepreneurs. We’re a value driven company that believes our team is as important as our customers. Our core values are; Own-it, Authenticity, Determination, Expertise and Impact through Growth. 

To accomplish our vision we remove the daily friction experienced by e-commerce entrepreneurs by handling their Amazon account issues and support cases with agency level expertise and best practices in a fun and collaborative environment. 

Seller Candy bridges the gap from “online seller” to business owner. We enable millions of dollars in revenue and free hundreds of people from their jobs, transforming them into confident entrepreneurs accomplishing their dreams. 

Seller Candy is in an exciting phase of growth so join us and imagine yourself being part of changing lives!

What you will do

We’re looking for a passionate, detailed-oriented Data Specialist who lives in Excel and has a background in accounting. As our Amazon Reimbursement & Data Specialist you’ll be impacting the lives of our customers and their families by improving their businesses and life's work.

The main tasks of the job will be:

• Refunded Orders Reconciliation: You will be responsible for filing all of the reimbursement reconciliations for our dozens of current clients and claiming back their owed money via raising cases to Seller Support. This will take 5-10 follow-ups with Seller Support per case in some instances! You need to be VERY good at follow-up and tracking to do this!
• Weekly Inventory Tracking and Projection
• Filing for Lost and Incorrectly Disposed Inventory Reconciliation from FBA Warehouse Damages, etc
• PPC Search Term and Bulk File Report
• Other advanced Amazon Reports by request.

Outside of our morning daily huddle meetings, you will be able to work on your own schedule as long as you fulfil the minimum hourly requirement of the job (40 hours per week). We have a vibrant team of smart, amazing people (many from PH as well) to work with and help you along the way. We have a TEAM vibe and a positive attitude and we find joy in helping our clients' businesses run smoothly.

What you need

• A heart felt, emotional connection to customer happiness

• Extreme self motivation and problem solving skills

• A natural aversion to letting problems be left unsolved

• Attention to detail and with prompt reporting adherence to deadlines

• More than 1 year working in eCommerce or technology industries

• High level of English especially for reading

• Excellent communication and collaboration skills

• Strong computer skills to problem solve via the internet and communicate

• Previous experience with Amazon, Lazada, or similar, is HIGHLY recommended, but not required

What’s in it for you

• Full time work

• Very high-paying compared to similar roles

• Performance bonuses

• Growth potential within the company

• The amazing opportunity to join a fast growing company who is just as focused on their team as they are on their customers